Privacy Policy

1. Introduction

Welcome to LUXVEA. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data: We collect payment-related information depending on the payment method chosen by you. This may include bKash transaction ID, bKash mobile number, or Cash on Delivery (COD) details. We do not store your bKash PIN, password, or full card details (if any).
• Transaction Data: includes details about your orders, chosen payment method (Cash on Delivery or bKash), transaction IDs, payment status, and other details of products you have purchased from us.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order.
• To manage our relationship with you.
• To improve our website, products/services, marketing, customer relationships and experiences.
• To process your payment through bKash or Cash on Delivery and confirm your order.